All purchases are non-refundable and cannot be rescheduled.

The Guided Tour Experience includes:

• Up to a 45-minute tour of The House of the Seven Gables with a professional interpreter
• Access to a 30-minute audio tour for your own electronic device about the historic grounds
• Exploration time in the Nathaniel Hawthorne Birthplace, Counting House, and Museum Store
• A unique map of our historic site.

Your ticket purchase is an agreement to the following disclaimers and our Visitor Service Guidelines. All sales are final.

Your purchase signifies that you read and agree to the following:

Social Distancing: The guided tour will include tight spaces and unventilated rooms where you will not be able to maintain 6 feet from other visitors.

Rescheduling: We do not have the staff resources to accommodate requests for rescheduling your tickets. Your date and time of ticket sale are final.

On-time arrival: Due to capacity restraints, we cannot accept late arrivals. No refunds will be offered for late arrivals.

Pets not allowed: Only service animals are allowed to accompany visitors to The House of the Seven Gables. Emotional support, therapy, and comfort animals are not permitted.

No refunds: All sales are final. Refunds are not available.